Shipping Policy

We strive to deliver products purchased from doorhardwarefittings.com in excellent condition and in the fastest time possible. However, we can’t commit on the same.

We do not have the facility of returning the product to the courier agent and take the cash back from him. In case you are not satisfied with the product, please contact our customer care on +91 7500080044 (10 AM – 7 PM) or drop us an email at [email protected]

When you order from our website, we ensure that the order gets processed within 48 hours and gets delivered within the delivery time of the product, mentioned on the product page.

India

All orders shipped within India are liable for free delivery where the amount of the order exceeds INR 1000. We ship your products within 7-14 days. It may take up to 2-3 business days for your order to reach at your doorstep from the day it has been shipped. In case the orders are below INR 1000 you pay flat shiping rate of INR 150.

International

All orders shipped outside India require you to pay the delivery charges based on the weight of products. You can take advantage of our online shipping calculator to get estimated price. All the products are shipped through well reputed international courier services like TNT, UPS, FedEx etc. We ship your products within 7-14 days. It may take up to 4-5 business days for your order to reach at your doorstep from the day it has been shipped.

Shipping Destinations

doorhardwarefittings.com ships it’s products to almost all the countries. There is a requirement to change your addresses if required, before the shipment is made. Any changes in the address after shipment will cost additional charges.

Tracking Orders

We provide online tracking IDs for every order made on our online store. We have email facility to inform our customers about tracking the orders. These emails are sent to the email addresses of the customers.

Calculation of Delivery Charges

The delivery charges are summed up as one time delivery fee for all orders. The weight of the products is taken into account while calculating the delivery charges. There is a single delivery charge levied on all products that are bought in one go.

Products Policy

Delivery of goods is made to the registered addresses of the customers after they agree to pay for the goods. Any changes to the addresses should be made prior to the shipment being shipped. Doorhardwarefittings.com is not liable for any delays caused by the international or national courier services after the goods are shipped.  There is a guarantee of shipping the products within 14 business days from the day order received.

When you order from our website, we ensure that the order gets processed within 24 hours and gets delivered within the delivery time of the product, mentioned on the product page.

 

‘In Stock’
For items listed as “In Stock”, Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

‘Available’
The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

‘Pre-order’ or ‘Forthcoming’
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Pre-order duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

‘Out of Stock’
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.

‘Back In Stock Soon’
The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the Seller.

‘Temporarily Unavailable’
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.

‘Permanently Discontinued’
This product is no longer available because it is obsolete and/or its production has been discontinued.

‘Out of Print’
This product is not available because it is no longer being published and has been permanently discontinued.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries,.